The Challenge
Instant Messaging (IM) is an important form of communication for many users. Their use of IM does not stop when they leave their office. Compliance regulations require users of IM systems to capture IM messages from desktop and mobile devices. This is a problem for BlackBerry users since the build-in IM applications on the BlackBerry do not have the capability to integrate with compliance systems.
The Solution
Compliant IM+ solves this by combining the industry’s leading IM application (IM+) and augmenting it CommonDesk’s compliance technology. This solution provides capture and auditing of all IM messages sent or received from BlackBerry.
System Requirements
- Enterprise Vault 8,9,10
- BlackBerry OS v4.5-7.0
- BlackBerry BES server 4.1,5.0 with BES MDS
- CommonDesk 360 management console
- CommonDesk ARCbridge server module